Gaia Palace Hotel

First thing to mention is Mosquitos, their very lively night. No matter how much repellent you put on,they still bite you,maybe not as much but they're there. The hotel is in an excellent location, round about a 10 minute stroll to a lovely beach with sunbeds and a beach bar. Rooms are spacious and cleaned every day. There are plenty of sun loungers. If you want one around the main pool,then you will have to put a towel down reasonably early around 8am. The food choice isn't great for fussy teenagers. Pasta blognese seems to be available everyday. Chips are on most days. Sprouts for breakfast if you fancy or maybe broccoli or green beans. Fried eggs (ask for them to be flipped to make sure they're well cooked),smoked bacon and sausage. The weather there was great. No clouds for 10 days 35 plus most days. Pools are cleaned every morning although some child had an 'accident' in one of the small pools in the way of a poo! I reported it to reception but the pool was left open for people to use. It was eventually cleaned around 19.00,it was reported at 17.30. The evening entertainment seemed to be bingo or quizzes. The bars close at midnight. Themed nights on the food aswell like Asian night, Italian night including pizza that goes very fast and geek night(if you don't particularly like Greek food then you're going to have to eat out because there's nothing else on offer!)

The staff are the best thing about this hotel, they were all amazing. The mosquitoes were the worst thing. If you are considering doing the upgrade please read all of the information, as we found that it still does not include all of the branded drinks, you still have to pay for certain ones, which I felt was unfair. The food is good but sometimes things were cold, granted a microwave was provided but sorry I don't feel I should be warming my own food whilst on holiday, and the variety of food was not that great either. The smaller pools suited us as they were quieter and right by our apartment, which was great. Don't bother with the alarcarte pool side restaurant, food was lovely but the drinks were twice the price of the pool side bar. We enjoyed our holiday here very much but have definitely had better elsewhere. Again well done to all the staff they were so good.

Advertised as 5 star, i can say hand on heart, they are far from that. 3 star is more realistic. Food is disappointing, spouts and undercooked eggs for breakfast yummy, room was clean but basic. Room service closes at 2300 tried at 2230 and was told it was too late?? Beach bar charges for drinks, if you get room service it comes with a charge plus the cost of the food. On the plus, staff are friendly, grounds are clean.......

It’s definitely not a 5 star hotel. The rooms are really outdated and what is the worst - they are dirty! Hairs (not mine) were everywhere in the bathroom (looks like it’s either not cleaned or they do not use vacuum cleaner at all). There was a mold in my bathroom (no ventilation system). The room looked like it had not been cleaned since last season. There is a lot of insects out there (mosquitoes, spiders, ants in the rooms). I spent there 7 days and I didn’t have a hot water during showers even once. Moreover, there was something disgusting in my kettle as well (stinking liquid). Fridge is super laud and it’s turning off and on whole night. If you have sleeping problem I would definitely not recommend. Walls are also thin so you can hear everyone next to your room. Food was not bad, but there wasn’t actually anything you could eat between meals (there were some snacks,but they were not good so I tried only once). If you mind what you’re drinking and you mind your sugar consumption, it’s definitely not a place for you. There was no all inclusive option for soft drinks actually. All you could choose was “juice” (which was basically water with sugar in orange color), and fake cola, Fanta and sprite. So if you don’t drink alcohol all you can choose is water. For this price I would expect much more. Also, dinner was sometimes late (sometimes we had to wait in front of the canteen, the delay was even 30 min!). I would never go back to this hotel.

Very lovely hotel. Clean , beautiful marble in the main area of the hotel and reception . Reception lady Katarina was exceptional, and explained everything perfectly. We had to carry our bags to the man down the main steps to reception sitting on the buggy waiting to take us to our room. The room we had was not a 5* one but it was clean , tidy ,spacious and had a nice big wardrobe and lots of drawers. No little free items like a shower cap, or cotton buds in the bathroom. Tea and coffee making facilities were always replaced but no milk was ever left and we were a fair walk from reception. The shower head was in the middle of the bath not at the head of the bath and it faced inwards to the wall so showering was tricky so let maintenance know. The bath was a jacuzzi but the dial to convert the plug from shower to bath was broken so everytime someone had a shower or bath the water wouldn't drain so had to call maintenance/reception. Just asked the man to take the plug out for us in the end so unfortunately no more Jacuzzifir the little one. One large restaurant served breakfast lunch and dinner it was very nice and spacious when we visited. A good array of foods not much choice for children like chicken nuggets fish fingers though.. Unfortunately nearly everything was served luke warm on cold plates so was cold by the time you returned to your seat. Drinks are self service. Plates are cleared away by waiting staff adequately. There is a microwave I noticed on the last morning next to the coffee machine. Even though this seems negative I highly recommend this hotel. It is beautiful here. The pools and bar staff amazing. The Beach is only a 15 minute slow walk and is really lovely. We had a 5 year old with us who loved it and the playground there. Bring bug spray and savlon as ants , mosquitoes and midges everywhere.